.support-screen,.support-knowledge,.support-ops{--support-canvas:#101419;--support-panel:#191f26;--support-input:#13181e;--support-raised:#232c36;--support-line:#2d3641;--support-text:#ecf0f4;--support-muted:#9aa8b7;--support-accent:#5b9cf5;color:var(--support-text)}.support-trigger{width:100%;justify-content:space-between;margin-bottom:16px;text-align:left}.support-trigger span{color:#9aa8b7;font-size:12px;font-weight:400}.support-screen{background:var(--support-canvas);height:100dvh;min-height:380px}.support-layout{max-width:800px;margin:0 auto;height:100%;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto}.support-header{padding:16px 20px;display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid var(--support-line)}.support-header h2{font-size:16px;margin:0;line-height:1.4}.support-header small{font-size:11px;color:var(--support-muted)}.support-header .os-button{width:auto;min-height:44px;font-size:13px;padding:8px 12px}.support-context{padding:12px 20px;font-size:13px;color:var(--support-muted);border-bottom:1px solid var(--support-line);display:flex;justify-content:space-between;gap:12px}.support-context small{font-size:11px}.support-history{overflow:auto;min-height:0;padding:20px;overscroll-behavior:contain}.support-empty{max-width:500px;padding:12px 0;color:var(--support-muted)}.support-empty h3{color:var(--support-text);font-size:18px;line-height:1.4;margin:0 0 12px}.support-empty p{font-size:14px;line-height:1.65;margin:0 0 16px}.support-empty small{font-size:12px;line-height:1.5}.support-exchange{margin-bottom:24px;font-size:14px;line-height:1.65}.support-question{margin-left:32px;background:var(--support-raised);border:1px solid var(--support-line);border-radius:8px;padding:12px 16px;margin-bottom:16px}.support-answer{padding:0 4px}.support-exchange small{color:var(--support-muted);font-size:11px;font-weight:500}.support-exchange p{white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0}.support-confirmation{font-size:11px;color:var(--support-muted);display:inline-block;border:1px solid var(--support-line);padding:4px 8px;border-radius:4px;margin:8px 0}.support-sources{margin-top:12px;border-top:1px solid var(--support-line);padding-top:8px}.support-sources summary{min-height:44px;cursor:pointer;color:var(--support-muted);font-size:12px;padding:8px 0}.support-source{padding:12px;background:var(--support-panel);margin:8px 0;border-radius:6px}.support-source strong{font-size:12px}.support-source p{font-size:12px;color:var(--support-muted);max-height:180px;overflow:auto}.support-source a{font-size:12px;color:var(--support-accent);display:inline-block;padding:8px 0;min-height:44px}.support-composer{padding:16px 20px max(16px,env(safe-area-inset-bottom));border-top:1px solid var(--support-line);background:var(--support-canvas)}.support-composer>div{display:flex;align-items:flex-end;gap:12px}.support-composer label{font-size:12px;color:var(--support-muted);display:block;margin-bottom:8px}.support-composer textarea{width:100%;min-height:64px;max-height:160px;resize:vertical;flex:1;min-width:0;background:var(--support-input);border:1px solid var(--support-line);border-radius:8px;padding:12px;color:var(--support-text);font:inherit;font-size:16px}.support-composer .os-button{width:48px;flex-shrink:0}.support-composer small{display:block;font-size:11px;line-height:1.5;color:var(--support-muted);margin-top:8px}.support-composer .os-link{margin-top:4px;font-size:13px;text-align:left}.support-error{font-size:13px;color:#ffd0ce;margin:0 0 12px;overflow-wrap:anywhere}.support-waiting{font-size:13px;color:var(--support-muted);padding:8px 4px}.support-knowledge-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:16px}.support-knowledge-heading h2{display:flex;align-items:center;gap:8px}.support-knowledge-heading p{max-width:640px;margin:8px 0 0}.support-reference-layout.has-editor{display:grid;grid-template-columns:minmax(200px,.8fr) minmax(0,1.2fr);gap:24px}.support-reference-row{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:16px 0;border:0;border-top:1px solid var(--support-line);width:100%;text-align:left;background:transparent;color:var(--support-text);cursor:pointer;min-height:64px}.support-reference-row>span:last-child{font-size:12px;color:var(--support-muted);white-space:nowrap}.support-reference-row strong{font-size:14px;display:block}.support-reference-row small{display:block;color:var(--support-muted);font-size:12px;margin-top:4px}.support-reference-row:hover,.support-reference-row.selected{color:var(--support-accent)}.support-reference-editor{padding:20px;background:var(--support-input);border:1px solid var(--support-line);border-radius:8px}.support-reference-editor label{display:block}.support-reference-editor input,.support-reference-editor textarea,.support-reference-editor select{display:block;width:100%}.support-reference-editor .sp-muted{font-size:12px}.support-reference-editor textarea{line-height:1.6}.support-targets{margin-bottom:20px}.support-project-products{padding:16px 0;border-top:1px solid var(--support-line);border-bottom:1px solid var(--support-line);margin-bottom:16px}.support-project-products h3{font-size:14px;margin:0 0 8px}.support-project-products p{font-size:13px}.support-product-picker{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap}.support-product-picker label{flex:1;min-width:160px}.support-product-picker input,.support-product-picker select{display:block;width:100%}.support-product-list{display:flex;gap:8px;flex-wrap:wrap;margin:12px 0}.support-product-list>span{display:flex;align-items:center;gap:8px;font-size:12px;border:1px solid var(--support-line);padding-left:12px;border-radius:6px}.support-product-list button{height:44px;width:44px;display:grid;place-items:center;border:0;background:none;color:var(--support-muted);cursor:pointer}.support-create-product{margin-bottom:16px}.support-list-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin:0 0 16px}.support-list-toolbar label{display:flex;align-items:center;gap:8px;min-height:44px;cursor:pointer;font-size:13px}.support-list-toolbar input{accent-color:var(--support-accent);width:18px;height:18px}.support-conversation-row{display:flex;justify-content:space-between;gap:24px;padding:16px 0;border-top:1px solid var(--support-line);color:var(--support-text);text-decoration:none}.support-conversation-row>div{display:flex;flex-direction:column;gap:6px;min-width:0}.support-conversation-row>div:last-child{align-items:flex-end;text-align:right;flex-shrink:0}.support-conversation-row strong{font-size:14px;overflow-wrap:anywhere}.support-conversation-row span,.support-conversation-row small{font-size:12px;color:var(--support-muted)}.support-conversation-row:hover strong{color:var(--support-accent)}.support-staff-detail .support-history{max-height:65vh;border-top:1px solid var(--support-line)}.support-staff-detail .support-composer{padding:16px 0 0;background:transparent}.support-staff-detail .support-composer textarea{font-size:14px}.support-screen button:focus-visible,.support-screen textarea:focus-visible,.support-screen summary:focus-visible,.support-reference-row:focus-visible{outline:2px solid var(--support-accent);outline-offset:3px}@media(max-width:640px){.support-trigger{display:block}.support-trigger span{display:block;margin-top:4px}.support-header{padding:12px;gap:8px;align-items:flex-start}.support-header>div{text-align:right}.support-header .os-button{font-size:12px}.support-context{padding:12px;display:block}.support-context small{display:block;margin-top:4px}.support-history{padding:16px 12px}.support-composer{padding:12px 12px max(12px,env(safe-area-inset-bottom))}.support-question{margin-left:16px;padding:12px}.support-knowledge-heading{display:block}.support-knowledge-heading>.sp-action{margin-top:12px}.support-reference-layout.has-editor{grid-template-columns:1fr;gap:16px}.support-reference-editor{padding:16px}.support-conversation-row{display:block}.support-conversation-row>div:last-child{align-items:flex-start;text-align:left;margin-top:12px}.support-staff-detail .support-composer>div{display:block}.support-staff-detail .support-composer button{margin-top:12px}.support-product-picker{display:block}.support-product-picker label{display:block;margin-bottom:12px}.support-product-picker>.sp-action{margin:0 8px 8px 0}}.support-message-label{display:flex;align-items:center;justify-content:space-between;gap:12px}.support-message-label time{font-size:10px;color:var(--support-muted);white-space:nowrap}