.sp-image-preview{width:88px;height:72px;flex-shrink:0;border:1px solid var(--sp-border,#2d3641);border-radius:6px;overflow:hidden;background:var(--sp-input,#13181e);padding:0;cursor:zoom-in;color:var(--sp-muted,#9aa8b7)}.sp-image-preview img{display:block;width:100%;height:100%;object-fit:cover}.sp-image-preview>span{display:grid;justify-items:center;gap:4px}.sp-image-preview small{font-size:9px}.sp-image-preview:disabled{cursor:default;opacity:.75}.sp-image-preview:focus-visible{outline:2px solid var(--sp-accent,#5b9cf5);outline-offset:2px}.sp-image-dialog{width:min(1000px,calc(100vw - 24px));max-height:calc(100dvh - 24px);padding:0;margin:auto;border:1px solid var(--sp-border,#2d3641);border-radius:8px;background:var(--sp-panel,#191f26);color:var(--sp-text,#ecf0f4)}.sp-image-dialog::backdrop{background:#000000bf}.sp-image-dialog header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:8px 12px;border-bottom:1px solid var(--sp-border,#2d3641);font-size:12px}.sp-image-dialog header span{overflow-wrap:anywhere}.sp-image-dialog header button{width:44px;height:44px;flex-shrink:0;display:grid;place-items:center;border:0;background:transparent;color:inherit;cursor:pointer}.sp-image-dialog>img{display:block;max-width:100%;max-height:calc(100dvh - 100px);object-fit:contain;margin:auto}.sp-file-row:has(.sp-image-preview){align-items:center;padding-block:8px}.sp-file-row:has(.sp-image-preview)>span{font-size:11px;min-width:0;overflow-wrap:anywhere}.os-file:has(.sp-image-preview){align-items:center}.os-file:has(.sp-image-preview)>button:not(.sp-image-preview){font-size:11px;overflow-wrap:anywhere;min-width:0}.os-file .sp-image-preview{flex:0 0 88px}.os-file .sp-image-preview:disabled{opacity:.75}.sp-workspace-page .sp-file-row button.sp-image-preview,.os-file>button.sp-image-preview{width:88px;height:72px;min-height:72px;flex:0 0 88px;border:1px solid #2d3641;background:#13181e;padding:0;text-align:center}.sp-file-kind:has(.sp-image-preview){width:88px;height:72px;background:transparent}.support-screen,.support-knowledge,.support-ops{--support-canvas:#101419;--support-panel:#191f26;--support-input:#13181e;--support-raised:#232c36;--support-line:#2d3641;--support-text:#ecf0f4;--support-muted:#9aa8b7;--support-accent:#5b9cf5;color:var(--support-text)}.support-trigger{width:100%;justify-content:space-between;margin-bottom:16px;text-align:left}.support-trigger span{color:#9aa8b7;font-size:12px;font-weight:400}.support-screen{background:var(--support-canvas);height:100dvh;min-height:380px}.support-layout{max-width:800px;margin:0 auto;height:100%;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto}.support-header{padding:16px 20px;display:flex;align-items:center;justify-content:space-between;gap:16px;border-bottom:1px solid var(--support-line)}.support-header h2{font-size:16px;margin:0;line-height:1.4}.support-header small{font-size:11px;color:var(--support-muted)}.support-header .os-button{width:auto;min-height:44px;font-size:13px;padding:8px 12px}.support-context{padding:12px 20px;font-size:13px;color:var(--support-muted);border-bottom:1px solid var(--support-line);display:flex;justify-content:space-between;gap:12px}.support-context small{font-size:11px}.support-history{overflow:auto;min-height:0;padding:20px;overscroll-behavior:contain}.support-empty{max-width:500px;padding:12px 0;color:var(--support-muted)}.support-empty h3{color:var(--support-text);font-size:18px;line-height:1.4;margin:0 0 12px}.support-empty p{font-size:14px;line-height:1.65;margin:0 0 16px}.support-empty small{font-size:12px;line-height:1.5}.support-exchange{margin-bottom:24px;font-size:14px;line-height:1.65}.support-question{margin-left:32px;background:var(--support-raised);border:1px solid var(--support-line);border-radius:8px;padding:12px 16px;margin-bottom:16px}.support-answer{padding:0 4px}.support-exchange small{color:var(--support-muted);font-size:11px;font-weight:500}.support-exchange p{white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0}.support-confirmation{font-size:11px;color:var(--support-muted);display:inline-block;border:1px solid var(--support-line);padding:4px 8px;border-radius:4px;margin:8px 0}.support-sources{margin-top:12px;border-top:1px solid var(--support-line);padding-top:8px}.support-sources summary{min-height:44px;cursor:pointer;color:var(--support-muted);font-size:12px;padding:8px 0}.support-source{padding:12px;background:var(--support-panel);margin:8px 0;border-radius:6px}.support-source strong{font-size:12px}.support-source p{font-size:12px;color:var(--support-muted);max-height:180px;overflow:auto}.support-source a{font-size:12px;color:var(--support-accent);display:inline-block;padding:8px 0;min-height:44px}.support-composer{padding:16px 20px max(16px,env(safe-area-inset-bottom));border-top:1px solid var(--support-line);background:var(--support-canvas)}.support-composer>div{display:flex;align-items:flex-end;gap:12px}.support-composer label{font-size:12px;color:var(--support-muted);display:block;margin-bottom:8px}.support-composer textarea{width:100%;min-height:64px;max-height:160px;resize:vertical;flex:1;min-width:0;background:var(--support-input);border:1px solid var(--support-line);border-radius:8px;padding:12px;color:var(--support-text);font:inherit;font-size:16px}.support-composer .os-button{width:48px;flex-shrink:0}.support-composer small{display:block;font-size:11px;line-height:1.5;color:var(--support-muted);margin-top:8px}.support-composer .os-link{margin-top:4px;font-size:13px;text-align:left}.support-error{font-size:13px;color:#ffd0ce;margin:0 0 12px;overflow-wrap:anywhere}.support-waiting{font-size:13px;color:var(--support-muted);padding:8px 4px}.support-knowledge-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:16px}.support-knowledge-heading h2{display:flex;align-items:center;gap:8px}.support-knowledge-heading p{max-width:640px;margin:8px 0 0}.support-reference-layout.has-editor{display:grid;grid-template-columns:minmax(200px,.8fr) minmax(0,1.2fr);gap:24px}.support-reference-row{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:16px 0;border:0;border-top:1px solid var(--support-line);width:100%;text-align:left;background:transparent;color:var(--support-text);cursor:pointer;min-height:64px}.support-reference-row>span:last-child{font-size:12px;color:var(--support-muted);white-space:nowrap}.support-reference-row strong{font-size:14px;display:block}.support-reference-row small{display:block;color:var(--support-muted);font-size:12px;margin-top:4px}.support-reference-row:hover,.support-reference-row.selected{color:var(--support-accent)}.support-reference-editor{padding:20px;background:var(--support-input);border:1px solid var(--support-line);border-radius:8px}.support-reference-editor label{display:block}.support-reference-editor input,.support-reference-editor textarea,.support-reference-editor select{display:block;width:100%}.support-reference-editor .sp-muted{font-size:12px}.support-reference-editor textarea{line-height:1.6}.support-targets{margin-bottom:20px}.support-project-products{padding:16px 0;border-top:1px solid var(--support-line);border-bottom:1px solid var(--support-line);margin-bottom:16px}.support-project-products h3{font-size:14px;margin:0 0 8px}.support-project-products p{font-size:13px}.support-product-picker{display:flex;align-items:flex-end;gap:12px;flex-wrap:wrap}.support-product-picker label{flex:1;min-width:160px}.support-product-picker input,.support-product-picker select{display:block;width:100%}.support-product-list{display:flex;gap:8px;flex-wrap:wrap;margin:12px 0}.support-product-list>span{display:flex;align-items:center;gap:8px;font-size:12px;border:1px solid var(--support-line);padding-left:12px;border-radius:6px}.support-product-list button{height:44px;width:44px;display:grid;place-items:center;border:0;background:none;color:var(--support-muted);cursor:pointer}.support-create-product{margin-bottom:16px}.support-list-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin:0 0 16px}.support-list-toolbar label{display:flex;align-items:center;gap:8px;min-height:44px;cursor:pointer;font-size:13px}.support-list-toolbar input{accent-color:var(--support-accent);width:18px;height:18px}.support-conversation-row{display:flex;justify-content:space-between;gap:24px;padding:16px 0;border-top:1px solid var(--support-line);color:var(--support-text);text-decoration:none}.support-conversation-row>div{display:flex;flex-direction:column;gap:6px;min-width:0}.support-conversation-row>div:last-child{align-items:flex-end;text-align:right;flex-shrink:0}.support-conversation-row strong{font-size:14px;overflow-wrap:anywhere}.support-conversation-row span,.support-conversation-row small{font-size:12px;color:var(--support-muted)}.support-conversation-row:hover strong{color:var(--support-accent)}.support-staff-detail .support-history{max-height:65vh;border-top:1px solid var(--support-line)}.support-staff-detail .support-composer{padding:16px 0 0;background:transparent}.support-staff-detail .support-composer textarea{font-size:14px}.support-screen button:focus-visible,.support-screen textarea:focus-visible,.support-screen summary:focus-visible,.support-reference-row:focus-visible{outline:2px solid var(--support-accent);outline-offset:3px}@media(max-width:640px){.support-trigger{display:block}.support-trigger span{display:block;margin-top:4px}.support-header{padding:12px;gap:8px;align-items:flex-start}.support-header>div{text-align:right}.support-header .os-button{font-size:12px}.support-context{padding:12px;display:block}.support-context small{display:block;margin-top:4px}.support-history{padding:16px 12px}.support-composer{padding:12px 12px max(12px,env(safe-area-inset-bottom))}.support-question{margin-left:16px;padding:12px}.support-knowledge-heading{display:block}.support-knowledge-heading>.sp-action{margin-top:12px}.support-reference-layout.has-editor{grid-template-columns:1fr;gap:16px}.support-reference-editor{padding:16px}.support-conversation-row{display:block}.support-conversation-row>div:last-child{align-items:flex-start;text-align:left;margin-top:12px}.support-staff-detail .support-composer>div{display:block}.support-staff-detail .support-composer button{margin-top:12px}.support-product-picker{display:block}.support-product-picker label{display:block;margin-bottom:12px}.support-product-picker>.sp-action{margin:0 8px 8px 0}}.support-message-label{display:flex;align-items:center;justify-content:space-between;gap:12px}.support-message-label time{font-size:10px;color:var(--support-muted);white-space:nowrap}.sp-signature-pad{display:grid;gap:12px;min-width:0}.sp-signature-pad .sp-signature-hint{display:flex;align-items:center;gap:8px;font-size:12px;line-height:20px;color:var(--sp-muted, #9aa8b7);margin:0}.sp-signature-pad .sp-signature-hint svg{flex:none}.sp-signature-pad .sp-signature-canvas{display:block;width:100%;height:180px;background:#fff;border:1px solid var(--sp-border, #2d3641);border-radius:8px;touch-action:none;cursor:crosshair}.sp-signature-pad .sp-signature-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.sp-signature-pad .sp-signature-saved{display:grid;gap:12px}.sp-signature-pad .sp-signature-saved .sp-image-preview{width:100%;height:180px;background:#fff}.sp-signature-pad .sp-signature-saved .sp-image-preview img{object-fit:contain}.sp-signature-pad .sp-signature-error{color:#fa929a;font-size:13px;line-height:20px;margin:0}.sp-button,:is(.servicepro-app,.servicepro-dark,.sp-login) :is(.sp-action,.sp-filter-open,.sp-filter-reset,.sp-filter-clear,.sp-pagination-button){display:inline-flex;align-items:center;justify-content:center;gap:var(--sp-control-gap)!important;min-height:var(--sp-control-height)!important;height:var(--sp-control-height)!important;padding:0 var(--sp-control-padding)!important;border:1px solid var(--sp-border, #2d3641);border-radius:var(--sp-control-radius)!important;background:var(--sp-panel, #191f26);color:var(--sp-text, #ecf0f4);font:600 var(--sp-control-text)/20px var(--sp-font)!important;letter-spacing:0!important;text-transform:none;text-decoration:none;white-space:nowrap;flex-shrink:0;cursor:pointer;box-shadow:none!important;transition:color .15s,background-color .15s,border-color .15s}.sp-button--primary,:is(.servicepro-app,.servicepro-dark) .sp-action-primary{background:var(--sp-accent, #5b9cf5)!important;border-color:var(--sp-accent, #5b9cf5)!important;color:#101419!important}.sp-button--ghost{border-color:transparent;background:transparent;color:var(--sp-muted, #9aa8b7)}.sp-button--outline{background:transparent;color:var(--sp-accent, #5b9cf5)}.sp-button--danger{background:#fa929a;border-color:#fa929a;color:#241419}.sp-button--success{background:#7ed6b3;border-color:#7ed6b3;color:#101e18}.sp-button:not(:disabled):not([aria-disabled=true]):hover{background:var(--sp-raised, #232c36);border-color:#516073}.sp-button--primary:not(:disabled):hover,:is(.servicepro-app,.servicepro-dark) .sp-action-primary:not(:disabled):hover{background:#77aff8!important;border-color:#77aff8!important}.sp-button--danger:not(:disabled):hover{background:#ffadb3;border-color:#ffadb3}.sp-button--success:not(:disabled):hover{background:#99e2c3;border-color:#99e2c3}.sp-button--sm{--sp-control-padding: 10px}.sp-button--lg{--sp-control-padding: 18px}.sp-button--icon,:is(.servicepro-app,.servicepro-dark) :is(.sp-icon-button,.project-icon-button,.sp-filter-reset,.sp-pagination-button){display:inline-flex;align-items:center;justify-content:center;width:var(--sp-control-height)!important;height:var(--sp-control-height)!important;min-width:var(--sp-control-height)!important;min-height:var(--sp-control-height)!important;padding:0!important;border-radius:var(--sp-control-radius)!important;flex-shrink:0}.sp-button>svg,:is(.servicepro-app,.servicepro-dark) :is(.sp-action,.sp-inline-action,.sp-back,.sp-icon-button,.project-icon-button,.sp-filter-open,.sp-filter-reset)>svg{width:16px!important;height:16px!important;flex-shrink:0}.sp-button:disabled,.sp-button[aria-disabled=true],.sp-button--loading,:is(.servicepro-app,.servicepro-dark) :is(.sp-action,.sp-icon-button):disabled{opacity:.5;cursor:not-allowed;pointer-events:none}.sp-button:focus-visible,:is(.servicepro-app,.servicepro-dark) :is(.sp-action,.sp-inline-action,.sp-back,.sp-icon-button,.project-icon-button,.sp-filter-open,.sp-filter-reset,.sp-filter-clear,.sp-pagination-button):focus-visible{outline:2px solid var(--sp-accent, #5b9cf5)!important;outline-offset:3px;box-shadow:none}:is(.servicepro-app,.servicepro-dark) :is(.sp-inline-action,.sp-back){min-height:var(--sp-control-height)!important;font:600 var(--sp-control-text)/20px var(--sp-font)!important;gap:var(--sp-control-gap)}.servicepro-app .sp-file-add-buttons .sp-action{height:auto!important;min-height:68px!important;padding:10px 12px!important}@media(max-width:600px){.servicepro-app .sp-request-form .sp-page-heading>.sp-action{padding:0!important;width:44px}}:is(.servicepro-app,.servicepro-dark,.sp-login,.os-shell,.support-screen){font-family:var(--sp-font);font-optical-sizing:auto;font-size:var(--sp-text-body);line-height:1.5}:is(.servicepro-app,.servicepro-dark) :is(.sp-shell-main,.sp-page) h1{font:600 var(--sp-heading-page)/32px var(--sp-font)!important;letter-spacing:-.025em}:is(.servicepro-app,.servicepro-dark) :is(.sp-section-heading,.project-section-heading,.request-section-heading) h2,:is(.servicepro-app,.servicepro-dark) dialog>header h2{font:600 var(--sp-heading-section)/24px var(--sp-font)!important;letter-spacing:-.01em}:is(.servicepro-app,.servicepro-dark) :is(.sp-page-heading p,.sp-section-heading p,.sp-help,.request-help,.sp-request-upload-note){font-size:var(--sp-text-meta)!important;line-height:18px}:is(.servicepro-app,.servicepro-dark) :is(.request-list-unit a,.sp-registry-member-name,.sp-list-row strong){font-size:var(--sp-text-body)}:is(.servicepro-app,.servicepro-dark) :is(.request-list-table td,.sp-price-table td){font-size:var(--sp-text-body);line-height:20px}:is(.servicepro-app,.servicepro-dark) :is(.request-list-table small,.sp-registry-member small,.request-heading-meta,.request-context dd){font-size:var(--sp-text-meta);line-height:18px}:is(.servicepro-app,.servicepro-dark) .sp-field-label{display:block!important;font:500 var(--sp-text-label)/20px var(--sp-font)!important}:is(.servicepro-app,.servicepro-dark,.sp-login) :is(input:not([type=checkbox]):not([type=radio]):not([type=file]),select,textarea){font-family:var(--sp-font)!important;font-size:var(--sp-text-body)!important;line-height:20px}:is(.servicepro-app,.servicepro-dark,.sp-login) :is(input:not([type=checkbox]):not([type=radio]):not([type=file]):not([type=hidden]),select){min-height:44px}:is(.servicepro-app,.servicepro-dark,.sp-login) .sp-control{padding:10px 12px;border-radius:var(--sp-control-radius)}:is(.servicepro-app,.servicepro-dark,.sp-login) .sp-control-with-leading{padding-left:40px!important}:is(.servicepro-app,.servicepro-dark,.sp-login) :is(.sp-control-with-trailing,.sp-control-select){padding-right:40px!important}:is(.servicepro-app,.servicepro-dark) .sp-control[aria-invalid=true]{border-color:#fa929a}:is(.servicepro-app,.servicepro-dark) :is([role=tab],.sp-registry-tabs button,.project-tabs button){font:500 var(--sp-text-label)/20px var(--sp-font)!important;min-height:44px}.os-button{min-height:48px;padding:0 16px;border-radius:var(--sp-control-radius);font:600 14px/20px var(--sp-font);gap:var(--sp-control-gap)}.os-button>svg{width:16px;height:16px;flex-shrink:0}.os-shell h1{font:600 24px/32px var(--sp-font);letter-spacing:-.025em}.os-shell h2{font:600 16px/24px var(--sp-font)}@media(max-width:640px){:is(.servicepro-app,.servicepro-dark) :is(.sp-shell-main,.sp-page) h1{font-size:22px!important;line-height:30px!important}:is(.servicepro-app,.servicepro-dark,.sp-login,.os-shell,.support-screen) :is(input:not([type=checkbox]):not([type=radio]):not([type=file]),select,textarea){font-size:16px!important;line-height:24px}.os-shell h1{font-size:22px;line-height:30px}.servicepro-app .sp-request-footer-actions{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}}@media(prefers-reduced-motion:reduce){.sp-button{transition:none}.sp-button>svg.animate-spin{animation:none}}:is(.servicepro-app,.servicepro-dark) .sp-tab-trigger{min-height:44px;font:500 13px/20px var(--sp-font)}:is(.servicepro-app,.servicepro-dark) .sp-back{margin-bottom:8px}:is(.servicepro-app,.servicepro-dark) .sp-shell-main table td{font-size:14px;line-height:20px}:is(.os-shell,.support-screen) .os-button{font:600 14px/20px var(--sp-font)!important;min-height:48px!important}:is(.os-shell,.support-screen) .os-icon{width:48px;height:48px}.sp-login-submit{height:var(--sp-control-height)!important;min-height:var(--sp-control-height)!important;padding:0 var(--sp-control-padding)!important;font:600 13px/20px var(--sp-font)!important;border-radius:var(--sp-control-radius)!important}